Support
If something’s wrong with Antares — the overlay didn’t show, a verdict looked off, you want a feature, you spotted a token we missed — this is where to tell us. We read every message and reply within 2 business days.
Direct email
antaresantiscam@gmail.com — the fastest way to reach us.
Please include the following so we can help on the first reply:
- Extension version — visible in
chrome://extensions→ Antares → Details. - Browser and OS — e.g. Chrome 130 on Windows 11.
- Trading site you were on (DexScreener, Birdeye, Photon, Axiom, GMGN, Pump.fun, GeckoTerminal, Telemetry).
- Token contract address, if applicable.
- What you expected vs. what you saw. A screenshot is the fastest possible repro.
Bug report
Email antaresantiscam@gmail.com with subject [BUG] + a one-line summary. Steps to reproduce + a screenshot get triaged fastest. Mention the contract address and your scan timestamp if the bug shows up on a specific token.
Feature request
Email with subject [FEATURE]. Tell us the problem you’re trying to solve, not just the feature you want. Concrete examples (a token where the current verdict missed something, a trading site we don’t yet support, a metric the overlay doesn’t surface) make it much easier to prioritise.
Verdict feedback (false positive / false negative)
Subject [VERDICT] + the contract address. Tell us what verdict you got, what you expected, and what you observed on-chain that we missed. False negatives feed the rug database; false positives feed the scoring weights.
Security issue
Don’t describe exploit details by email. Use GitHub private email reporting instead. Public disclosure before a fix puts users at risk. Full process documented in private email at antaresantiscam@gmail.com — we acknowledge reports within 48 hours and target a fix within 7 days for critical issues.
Why doesn’t Antares show anything on my page?
Antares only injects on the 8 trading platforms listed in our manifest: DexScreener, Birdeye, Pump.fun, Photon, Axiom, GMGN, Telemetry, GeckoTerminal. On any other site the extension is dormant by design. If you’re on a supported site and still see nothing, refresh the page once — the content script attaches when the URL contains a Solana contract address.
The verdict says DANGER but the price is going up — is Antares wrong?
No. Antares scores structural risk (concentration, contract surface, LP burn status, holder distribution), not short-term price action. A token can pump while still being a coordinated dump risk. The Full Analysis page breaks down which specific layer triggered the verdict so you can decide for yourself.
Why does the same token sometimes give a different score?
Some inputs are real-time: liquidity, holder distribution, volume, and on-chain transfers all change as the token trades. The verdict reflects the state of the chain at scan time. If a critical wallet sells or LP gets pulled, the score moves accordingly.
Does Antares store my wallet address or trades?
No. Antares never reads your wallet, never reads form fields, never reads cookies. It extracts the public Solana contract address visible in the URL or DOM of supported pages and sends only that to our API. Read the privacy policy for the full data flow.
I’m getting “rate limited” errors. What’s happening?
The free public API enforces a sliding-window rate limit so it stays fast for everyone. If you hit it, wait 60 seconds and try again. If you’re consistently hitting the limit, email us — we can usually figure out what’s going on.
Can I use Antares on Solana tokens that aren’t on a DEX yet?
Partially. Pre-launch tokens (no liquidity yet) have no price/holder data, so several layers of the score will be inconclusive. Antares will still surface what it can read on-chain (mint authority, freeze authority, supply, deployer history) but the overall verdict is most reliable once the token is trading.
The overlay disappeared. How do I bring it back?
The overlay can be hidden via the Stealth toggle in the extension popup. Click the Antares icon in your browser toolbar and turn Stealth off. If that’s not it, refresh the page once.
Refunds, billing, account questions
30-day Pro pass: refundable within 7 days if you haven’t actively used Pro features. Yearly: refundable within 30 days. Refunds go back to the source crypto wallet you paid from — email antaresantiscam@gmail.com with the on-chain transaction signature to start the process.
Current status
If multiple users are reporting the same problem, we post a status note here. As of 9 May 2026 there are no known outages or major regressions. Latest released version is v1.3.0.
Self-serve before you email
- FAQ — longer-form answers on how Antares works.
- Security — permissions, code integrity, vulnerability disclosure.
- Privacy — what data the extension processes.
- our support page — source, releases, change log.